jli4 Privacy Policy

§ 1 Who We Are (Data Controller)

jli4 ("jli4," "we," "us," or "our") operates the online gaming platform accessible at jli4.app and is the Data Controller responsible for the personal information collected through the platform and its associated services. jli4 processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations (IRR), and applicable guidelines issued by the National Privacy Commission (NPC) of the Philippines.

This Privacy Policy applies to all registered players, visitors, and prospective users of the jli4 platform, wherever located, who interact with jli4's services in connection with the Philippine market. By registering an account or using the jli4 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

§ 2 Personal Data We Collect

jli4 collects the minimum personal data necessary to provide gaming services, comply with legal obligations, and maintain platform security. The categories of data we collect include:

2.1 Registration & Identity Data

• Full name as it appears on a valid Philippine government-issued ID
• Date of birth (to verify compliance with the 21+ age requirement)
• Philippine mobile number (used as the primary account identifier)
• Email address (where provided)
• Residential address

2.2 KYC & Verification Documents

• Scanned or photographed copies of valid Philippine government-issued identification (PhilSys ID, passport, SSS/GSIS ID, driver's license, or equivalent)
• Proof of address documents (utility bills, bank statements)
• Proof of payment method ownership (for GCash, Maya, bank account verification)
• Selfie or liveness check images where required for identity verification

2.3 Financial & Transaction Data

• GCash and Maya account reference numbers (partial, not full credentials)
• Bank account details sufficient for transfer processing (BPI, BDO, Metrobank)
• Deposit and withdrawal history, amounts, timestamps, and method used
• Wagering history, game results, and betting activity

2.4 Technical & Usage Data

• IP address and approximate geolocation at the time of login
• Device type, operating system, and browser information
• Session duration, pages visited, and interaction patterns within the platform
• Cookie identifiers and similar tracking technology data (see Section 5)

2.5 Communications Data

• Records of live chat conversations with jli4 customer support
• Email correspondence and support ticket contents
• SMS communication logs relating to OTP and account notifications

§ 3 How We Use Your Personal Data

jli4 processes your personal data for the following purposes:

• Account Creation & Management: To register, maintain, and administer your jli4 player account.
• Identity Verification & KYC: To verify your identity and eligibility as required by PAGCOR regulations and Philippine anti-money laundering laws (AMLA, Republic Act No. 9160, as amended).
• Payment Processing: To process deposits and withdrawals via GCash, Maya, and supported Philippine banking channels, and to detect and prevent fraudulent transactions.
• Gaming Services Delivery: To provide, personalize, and improve the jli4 gaming experience, including game history, bonus allocation, and VIP tier management.
• Legal Compliance: To comply with PAGCOR regulatory requirements, NPC data protection obligations, AMLC reporting requirements, and any applicable court orders or government directives issued in the Philippines.
• Security & Fraud Prevention: To monitor login activity, detect unusual account behavior, prevent unauthorized access, and investigate suspected fraud or collusion.
• Customer Support: To respond to queries, resolve disputes, and provide account assistance through jli4's 24/7 support channels.
• Responsible Gaming: To implement deposit limits, self-exclusion requests, session timers, and other player protection tools in accordance with jli4's Responsible Gaming Policy.
• Communications: To send account-related notifications (OTP, transaction confirmations, security alerts) and, where you have opted in, promotional communications about jli4 offers and bonuses.
• Platform Analytics & Improvement: To analyze aggregated, anonymized usage data to improve platform performance, game selection, and user experience.

§ 4 Legal Basis for Processing

jli4 processes your personal data on the following lawful bases as recognized under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing required to perform the contract between jli4 and you (the player account agreement, deposits, withdrawals, and game play).
• Legal Obligation: Processing required to comply with PAGCOR regulations, AMLA/AMLC reporting obligations, NPC requirements, and other applicable Philippine legal obligations.
• Legitimate Interest: Processing for fraud prevention, security monitoring, and platform analytics, where jli4's interests do not override your fundamental rights and freedoms.
• Consent: Processing for optional purposes, including marketing communications, where you have given explicit, freely given, and informed consent. You may withdraw such consent at any time by contacting support or updating your notification preferences in account settings.

§ 5 Cookies & Tracking Technologies

jli4 uses cookies and similar tracking technologies on its platform for the following purposes:

• Essential Cookies: Required for platform functionality, including maintaining your login session and remembering account preferences. These cannot be disabled without affecting core platform functionality.
• Analytics Cookies: Used to collect anonymized data about how players interact with jli4, including pages visited, session durations, and feature usage. This data is used to improve the platform.
• Security Cookies: Used to detect fraudulent login attempts, bot activity, and unusual access patterns to protect your jli4 account.

You may manage non-essential cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the jli4 platform. jli4 does not use cookies to serve third-party advertising or to track your activity across unaffiliated websites.

§ 6 Data Sharing & Third-Party Disclosure

jli4 does not sell, rent, or trade your personal data to third parties for marketing purposes. Your data may be shared with the following categories of recipients only as necessary for the purposes described in this Policy:

• Payment Service Providers: GCash (Mynt), Maya (Voyager), BPI, BDO, Metrobank, and other payment processors to facilitate deposits and withdrawals. These providers receive only the data necessary to process specific transactions.
• Identity Verification Providers: Regulated KYC and liveness verification service providers used to comply with PAGCOR and AMLA requirements.
• Game Content Providers: Licensed game studios (e.g., Pragmatic Play, PG Soft, JILI) receive anonymized player session data to power game delivery. These providers do not receive personally identifiable information beyond what is technically required for game API integration.
• Regulatory & Law Enforcement Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies as required by law or court order.
• IT & Security Service Providers: Cloud hosting, cybersecurity, and fraud detection service providers bound by data processing agreements and confidentiality obligations consistent with the Data Privacy Act.

All third-party service providers who process personal data on jli4's behalf are contractually bound by data processing agreements that require them to handle your data in accordance with the Data Privacy Act and this Privacy Policy.

§ 7 Data Retention

jli4 retains personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law:

• KYC & Identity Documents: Retained for a minimum of five (5) years following account closure, as required by AMLA and PAGCOR regulations.
• Financial Transaction Records: Retained for a minimum of five (5) years following the date of the transaction.
• Active Account Data: Retained for the duration of the active account relationship and for five (5) years following account closure.
• Support Communications: Retained for three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Anonymized Analytics Data: May be retained indefinitely in aggregated, non-personally-identifiable form for platform improvement purposes.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with NPC guidelines on data disposal.

§ 8 Data Security Measures

jli4 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmission between your device and jli4 servers
• Encryption of sensitive data at rest, including KYC documents and financial records
• Multi-factor authentication requirements for administrative system access
• Role-based access controls limiting employee access to personal data on a need-to-know basis
• Real-time intrusion detection and security monitoring systems
• Regular third-party security audits and penetration testing
• Incident response procedures aligned with NPC breach notification requirements

In the event of a personal data breach that poses a real risk of serious harm to affected players, jli4 will notify the National Privacy Commission within 72 hours of discovery and will notify affected players without undue delay, in compliance with NPC Circular 16-03.

§ 9 Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jli4:

• Right to be Informed: The right to know what personal data jli4 collects and how it is processed — as described in this Privacy Policy.
• Right to Access: The right to request a copy of the personal data jli4 holds about you and information about how it is being used.
• Right to Correction: The right to request correction of inaccurate or incomplete personal data. You may update most account information directly from your jli4 account settings.
• Right to Erasure (Right to be Forgotten): The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jli4's legal retention obligations under AMLA and PAGCOR regulations.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: The right to object to processing of your personal data for direct marketing purposes or where processing is based on legitimate interests. Objection to processing for contractual or legal compliance purposes may result in account restrictions.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, contact jli4's Data Protection Officer via live support chat or by email at [email protected]. Requests will be processed within 30 days of receipt, subject to identity verification.

§ 10 Minors & Age Restriction

The jli4 platform is strictly for individuals aged 21 years and above. jli4 does not knowingly collect personal data from individuals under 21 years of age. The 21-year minimum age requirement is a legal requirement under PAGCOR regulations governing online casino gaming in the Philippines.

If jli4 discovers that personal data has been collected from an individual under 21, the relevant account will be immediately suspended, all deposits returned, and all collected personal data deleted within a reasonable timeframe, consistent with jli4's legal reporting obligations. If you believe your child or a minor has registered a jli4 account, please contact support immediately with documentary evidence.

§ 11 International Data Transfers

Where jli4 transfers personal data to service providers located outside the Philippines (for example, cloud infrastructure or game content providers operating in other jurisdictions), jli4 ensures that such transfers are conducted in compliance with Section 21 of the Data Privacy Act and applicable NPC guidelines on cross-border data transfers.

International data transfers by jli4 are protected by contractual safeguards, including data processing agreements that require recipient organizations to maintain data protection standards equivalent to those required under Philippine law. jli4 will not transfer personal data to jurisdictions that do not provide adequate data protection standards without implementing appropriate additional safeguards.

§ 12 Changes to This Privacy Policy

jli4 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform functionality. When material changes are made, jli4 will notify registered players via SMS to their registered Philippine mobile number, email notification (where provided), or a prominent notice on the jli4 platform at least seven (7) days prior to the changes taking effect.

The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. Your continued use of the jli4 platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you may request account closure prior to the effective date.

§ 13 Contact & Data Protection Officer

jli4 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy. For any privacy-related inquiries, data subject rights requests, or to report a suspected data breach, please contact jli4's DPO through the following channels:

• Live Chat: Available 24/7 via the jli4 website — fastest response for urgent privacy matters
• Email: [email protected] — for formal data subject rights requests

If you are not satisfied with jli4's response to a privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC).